Norm Villacorte
Director, Implementation Services
Norm is a results-driven Information Technology leader with over 25 years of IT Implementations, Shared Services, Enterprise Project Management, Strategic Planning & Business Relationship Management, Organizational Change Management, Resource & Vendor Management, Business Analysis and Quality Assurance & Testing.
As head of the Implementation Services Group, Norm provides leadership on Platform Configurations Management, Marketing Operations, Data Migrations, Partner On-Boarding UAT, and Change Control Board. Since the public launch of the All of Us Research Program in 2018, the Implementations teams have successfully developed and released over 230 releases, delivering new Participant Provided Information (PPI) modules and surveys, new COVID-19 surveys, Snap Questions, as well implementing major initiatives such as Salivary, Genomics, and Serology.
Prior to joining Vibrent Health, Norm has worked in both in the private and public sectors, building and managing multiple IT functions, and establishing service-oriented and delivery teams, in organizations such as Rally Health, Department of Homeland Security, Amtrak, and United Airlines. Norm holds a BS in Operations Management and Information Systems from Northern Illinois University and a MBA in Information Systems from Lewis University. Norm also has certifications in Project Management (PMP) and IT Service Management.