SMS Terms & Conditions

SMS Terms & Conditions

Last Updated: September 25, 2026

Program name and provider. Vibrent Health Account Verification is a text message program provided by Vignet, Inc. d/b/a Vibrent Health ("Vibrent Health").

Program description. When you create an account or reset your password on a Vibrent Health platform, including research study websites and apps powered by Vibrent Health, we send a one-time verification code by SMS text message to the mobile phone number you provide. This program sends only these messages:

  • one-time verification codes for account creation, and
  • one-time verification codes for password reset.

This program does not send marketing or promotional messages.

Message frequency. Message frequency varies. You will receive one message each time you request a verification code.

Message and data rates may apply.

Opting out. Reply STOP at any time to stop receiving messages from this program. You will receive one final message confirming your opt-out. After you opt out, you will not be able to receive verification codes by text message. To opt back in, reply START.

Help. Reply HELP for help, or contact Vibrent Health Customer Support at [email protected].

Carriers are not liable for delayed or undelivered messages.

Privacy. Your mobile phone number and your text messaging opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. See our Privacy Policy for Participants / Patients and Privacy Policy for Researchers / Providers.