eConsent Frequently Asked Questions  - Vibrent
Blog | June 12, 2023

eConsent Frequently Asked Questions 

There are many questions that researchers have In seeking to understand and implement eConsent. We compiled a list of some of the most in-depth answers to some of researchers’ most important questions. Have a question about eConsent you don’t see here? Send us an email at with your questions. 

What is eConsent? 

eConsent, short for electronic consent, refers to the process of obtaining and documenting informed consent from individuals electronically, typically in the context of research studies or healthcare settings. It involves using digital platforms, such as websites, mobile applications, or electronic systems, to present the necessary information to participants and gather their consent. 

Traditional consent processes often involve physical paperwork and handwritten signatures. However, eConsent streamlines this process by leveraging technology to provide a more efficient and convenient method for obtaining consent. It allows individuals to review study information, risks, benefits, and other relevant details electronically. They can then provide their consent by digitally signing or clicking an agreement button. 

What are the advantages of eConsent over traditional paper-based consent? 

eConsent, or electronic consent, offers several advantages over regular consent processes, particularly in the context of digital interactions and healthcare. Here are some reasons why eConsent is considered better or more advantageous in certain situations: 

  1. Convenience and Accessibility: eConsent allows individuals to provide their consent electronically, eliminating the need for physical paperwork and in-person visits. This makes the process more convenient, especially for people who may have difficulty traveling or accessing healthcare facilities. It also enables individuals to provide consent remotely, reducing the need for face-to-face interactions. 
  1. Time and Cost Efficiency: Traditional consent processes often involve printing, mailing, and manually processing consent forms, which can be time-consuming and costly. eConsent streamlines the entire process by digitizing the documentation, reducing administrative burden, and enabling faster turnaround times. 
  1. Enhanced Understanding: eConsent can incorporate multimedia elements, such as videos with subtitles, interactive graphics, knowledge checks, and explanatory text, to enhance comprehension and improve individuals’ understanding of the consent information. Visual aids and interactive features can help explain complex concepts more effectively, ensuring that individuals are fully informed before giving consent. 
  1. Standardization and Consistency: eConsent platforms can provide standardized templates and language for consent forms, ensuring consistency in the information presented to individuals. This reduces the risk of errors, omissions, or misinterpretations that may occur with handwritten or manually prepared consent documents. 
  1. Audit Trail and Documentation: Electronic consent systems often have built-in mechanisms for documenting and tracking consent processes. These systems can capture the date, time, and specific content of consent provided, creating a digital audit trail that can be easily accessed and reviewed if needed. This feature helps with regulatory compliance and provides a transparent record of the consent process. 
  1. Flexibility and Customization: eConsent platforms can be customized to accommodate specific requirements or preferences of different organizations or research studies. They offer flexibility in terms of consent language, formatting, and the ability to tailor the process to different contexts or participant groups. 
  1. Easier Reconsent: When consent language gets updated, often institutional review boards (IRBs) will need to approve these modifications and participants will need to be informed and reconsent. eConsent allows for the reconsent process to take place more quickly and easily so that participants can be notified via SMS or email that they need to review the updated consent language. Once again, participants can consent remotely without having to do a clinic visit or mail in the necessary paperwork. 

It’s important to note that while eConsent offers numerous benefits, there may be certain scenarios where traditional consent processes are still preferred or necessary, such as when dealing with individuals who have limited access to technology, when participants need an explanation over the phone via computer-assisted telephone interviews, or when face-to-face interactions are crucial for proper consent discussions. Ultimately, the appropriateness of eConsent depends on the specific context and the needs of the individuals involved. 

Is eConsent cost-effective?  

Implementing eConsent can offer cost-effective benefits compared to traditional paper-based consent processes. Here are some factors that contribute to the cost-effectiveness of eConsent: 

  1. Reduced Administrative Costs: eConsent eliminates the need for printing, storing, and managing paper consent forms, which can result in significant cost savings. It eliminates expenses associated with paper, ink, printing equipment, and physical storage space. Additionally, eConsent streamlines administrative tasks, such as data entry and manual recordkeeping, reducing labor costs and improving operational efficiency. 
  1. Time Savings: eConsent can expedite the consent process by eliminating the time-consuming tasks associated with physical document handling, mailing, and manual data entry. With eConsent, consent forms can be delivered instantly, and data can be captured electronically, saving time for both the individuals providing consent and the staff managing the process. It also reduces the amount of time administrative staff need to spend walking potential participants through the consent documents and explaining complex concepts that it entails. 
  1. Improved Data Accuracy: eConsent reduces the risk of errors or missing information that can occur with paper-based consent processes. Electronic forms can include mandatory fields, validation checks, and skip patterns (one or many questions associated with a conditional response) to ensure that all necessary information is captured accurately. This reduces the need for data cleaning and corrections, saving time and resources. 
  1. Enhanced Documentation and Audit Trail: eConsent solutions often provide robust documentation and audit trail capabilities to make compliance quicker and easier. By facilitating compliance with regulatory requirements and helping organizations respond to audits or inquiries more efficiently, it can have a significant impact on saving time and money for research programs. 
  1. Scalability and Reusability: Once an eConsent system is implemented, it can be easily scaled and reused for multiple studies or projects. The system can be adapted and customized to meet the specific needs of each study, eliminating the need to develop new consent forms or processes from scratch for each study. This scalability and reusability can save time, effort, and costs associated with consent form creation and system setup. 
  1. Remote Consent Capability: eConsent enables remote consent, allowing individuals to provide consent from any location with an internet connection. This feature eliminates the need for in-person visits or mailing of consent forms, reducing travel expenses and logistical challenges associated with obtaining consent from geographically dispersed participants. 
  1. Cost Savings on Physical Storage: Traditional paper-based consent forms require physical storage space, which can be costly over time, especially for long-term studies with a large number of participants. With eConsent, there is no need for physical storage of consent forms, as all data is stored electronically, reducing storage costs and potential risks associated with document loss or damage. 

It’s important to note that the cost-effectiveness of eConsent can vary depending on factors such as the scale of the study, the complexity of the consent process, the chosen eConsent solution, and the resources available for implementation. Conducting a cost analysis specific to your organization and study requirements will provide a more accurate assessment of the cost-effectiveness of eConsent in your context. 

How do I approach different consenting pathways depending on my research program?  

When approaching different consenting pathways for your research program, it’s important to consider the specific requirements and characteristics of your study, as well as the needs and preferences of the participants involved. Here are some steps you can follow to determine and implement appropriate consenting pathways: 

  1. Understand the Research Program: Gain a comprehensive understanding of your research program, including its goals, design, procedures, and participant population. Identify any unique aspects or ethical considerations that may impact the consenting process. 
  1. Review Ethical and Regulatory Guidelines: Familiarize yourself with the ethical and regulatory guidelines governing research in your state or other jurisdiction. These guidelines may provide specific requirements or recommendations for the consenting process. 
  1. Assess Participant Population: Consider the characteristics of your participant population, such as age, literacy levels, cultural diversity, language preferences, level of cognitive function, access to technology, and their comfort level with technology. This assessment will help you determine the most effective and appropriate consenting pathways. 
  1. Evaluate Consent Options: Identify the different consenting pathways that may be suitable for your research program. Some common options include traditional paper-based consent forms, electronic consent (eConsent) platforms, in-person discussions, computer-assisted telephone interviews, videoconferencing, or a combination of these approaches. 

How Do I Implement eConsent in my research program? 

Implementing eConsent in a research program involves utilizing electronic methods to obtain informed consent from participants. Here’s a step-by-step guide to help you implement eConsent effectively: 

  1. Understand Applicable Regulations: Familiarize yourself with the relevant regulations and guidelines governing research consent in your jurisdiction. This may include laws such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA) as well as state regulations. 
  1. Determine Feasibility: Assess whether eConsent is appropriate for your research program. Consider factors such as the nature of your study, participant demographics, and the availability of electronic resources. 
  1. Develop an eConsent Process: Design an eConsent process that aligns with your research goals and ethical considerations. The following components are typically involved: 
  • a. Information Sheet: Prepare a comprehensive document that explains the purpose, procedures, potential risks, benefits, and participant rights associated with the study. Make sure the information is clear, concise, and easily understandable.
  • b. Consent Form: Create an electronic form that captures participants’ consent to participate. It should include relevant sections such as a statement of voluntary participation, potential risks and benefits, confidentiality and data handling, and contact information for questions or concerns.
  • c. Interactive Elements: Consider incorporating interactive elements and other best practices into your eConsent process to enhance participant understanding. For example, you can include videos, quizzes, or interactive modules that test participants’ comprehension of the study.
  • d. Consent Confirmation: Implement a mechanism for participants to confirm their consent electronically, such as a digital signature or checkbox. Give them the ability to have the form sent to their email so they have a copy of what they signed.
  • e. Privacy and Security: Ensure that the eConsent process adheres to data protection standards. Implement measures like encryption, secure storage, and secure data transmission to protect participants’ personal information.
  1. Seek Ethical Approval: Submit your eConsent process for review and approval by the relevant ethical review board or institutional review board (IRB). Provide detailed documentation of the eConsent materials and procedures. Seek their guidance and feedback to ensure compliance with ethical standards and regulatory requirements. 
  1. Pilot Testing: Before launching the full-scale implementation, conduct a pilot test to assess the effectiveness and usability of your eConsent process. Seek feedback from participants to identify any areas for improvement. 
  1. Participant Access and Support: Provide participants with access to the eConsent materials through a secure online platform. Offer support channels, such as email or helplines, for addressing participant questions or concerns. 
  1. Document and Store Consent: Maintain accurate records of participant consent. Store the eConsent forms securely and link them to participants’ identifiable information, following appropriate data protection protocols. Maintain detailed records of the consent obtained, including the signed consent forms (if applicable), any supplementary documentation, and the dates and methods of consent. 
  1. Ongoing Monitoring and Compliance: Regularly monitor the eConsent process to ensure compliance with regulations and ethical standards. Update your procedures as needed and address any issues that arise promptly. 
  1. Adapt to shifting participant needs: Seek feedback from participants and research staff. Assess if any adjustments or improvements are needed to enhance the consent process, address participants’ concerns, or accommodate changing circumstances. 

What information do I need to provide the IRB about eConsent? 

When submitting information to the Institutional Review Board (IRB) regarding eConsent for your research program, it is important to provide comprehensive details about the eConsent process. Here are the key pieces of information you should include: 

  1. Overview of the eConsent Process: Provide a clear and concise description of how the eConsent process will be conducted. Explain that eConsent involves obtaining informed consent electronically, including the use of digital platforms, electronic documents, and interactive elements. 
  1. Purpose and Objectives: Clearly articulate the purpose and objectives of your research program, emphasizing how eConsent will enhance the participant experience, improve data collection, and facilitate informed consent procedures. 
  1. Participant Population: Describe the characteristics of the participants who will be involved in your study, including their demographic information, health condition (if applicable), and any special considerations that may be relevant to the eConsent process (e.g., age, literacy levels, accessibility requirements). 
  1. eConsent Materials: Provide copies or examples of the eConsent materials, such as the information sheet and consent form, that will be presented to participants. Include any multimedia elements, interactive features, or visual aids that are incorporated into the eConsent process. 
  1. Consent Content: Describe the specific content included in the eConsent materials, ensuring that it covers all the necessary components required for informed consent. This typically includes information on the study purpose, procedures, risks and benefits, confidentiality, voluntariness, and contact information for questions or concerns. 
  1. Participant Comprehension: Outline how you will assess participant comprehension of the eConsent materials. This may include incorporating interactive elements like quizzes or knowledge checks to ensure participants understand the information presented to them. 
  1. Data Security and Privacy: Detail the measures taken to ensure the security and privacy of participant data during the eConsent process. Explain how personally identifiable information (PII) and protected health information (PHI) will be collected, stored, and protected in accordance with applicable regulations, such as GDPR or HIPAA. 
  1. Technical Infrastructure: Provide information about the digital platforms, software, or tools used for the eConsent process. Include details on their security features, data encryption, and compliance with relevant standards. 
  1. Risk Assessment: Conduct a thorough risk assessment specific to the eConsent process and describe any potential risks or challenges associated with using electronic methods for obtaining informed consent. Discuss the steps taken to mitigate these risks and protect participant rights. 
  1. Participant Support: Explain the support mechanisms available to participants during the eConsent process, such as contact information for questions or concerns, helplines, or support materials that can assist participants in understanding the consent information. 

Remember to consult your institution’s specific guidelines and requirements for eConsent. The IRB may have additional instructions or templates for eConsent submissions. Providing a comprehensive and detailed overview of your eConsent process will help the IRB understand the procedures, assess ethical considerations, and ensure participant protection. 

What are some future trends in eConsent? 

In the realm of eConsent, which refers to obtaining informed consent electronically, several trends are likely to shape its future. Here are some potential future trends in eConsent: 

  1. Increased Adoption: As digital transformation continues to progress across industries, eConsent is expected to see increased adoption. Organizations and institutions will recognize the benefits of electronic consent processes, such as improved efficiency, cost savings, greater trust from participants, and enhanced data management. 
  1. Standardization and Regulatory Compliance: With the growing importance of data privacy and security, there will likely be an increased focus on standardization and regulatory compliance in eConsent processes. Standards and guidelines may emerge to ensure that electronic consent methods adhere to legal and ethical requirements, such as the General Data Protection Regulation (GDPR) or other relevant data protection regulations. 
  1. Enhanced User Experience: Future eConsent solutions will likely prioritize user experience by focusing on intuitive interfaces, clear instructions, and streamlined processes. User-friendly designs will help individuals understand the consent terms and make informed decisions, improving overall engagement and compliance. 
  1. Mobile and Wearable Devices: With the ubiquity of smartphones and wearable devices, eConsent processes may expand to leverage these platforms. Consent forms could be accessed and completed conveniently through mobile apps, making it more accessible for individuals to provide consent on-the-go. 
  1. Integration with Electronic Health Records (EHRs): Integrating eConsent directly with electronic health record systems would enable seamless transfer of consent information and improve data accuracy. This integration could simplify administrative tasks, enhance data analytics capabilities, increase the ability for researchers to find insightful correlations, and facilitate compliance with privacy regulations. 
  1. Blockchain and Distributed Ledger Technology (DLT): The immutable and decentralized nature of blockchain and DLT can provide enhanced security and transparency to eConsent processes. These technologies can ensure that consent records are tamper-proof and verifiable, instilling trust and confidence in the consent process. 
  1. Multilingual Support and Accessibility: As organizations operate in diverse global contexts, eConsent solutions will likely incorporate multilingual support and accessibility features. This would enable individuals from different linguistic backgrounds or those with disabilities to understand and engage with the consent process effectively. 
  1. Biometric Authentication: Future eConsent systems may incorporate biometric authentication methods, such as fingerprint or facial recognition, to verify the identity of individuals providing consent. This would enhance security and reduce the risk of unauthorized consent. 
  1. Continuous Consent and Dynamic Consent: Traditional consent models often assume a one-time agreement. However, future eConsent processes may evolve to embrace the concept of continuous consent, where individuals have more control over how their data is used and can modify their consent preferences over time. 
  1. Ethical Considerations and Consent Governance: As the ethical implications of data usage become more prominent, eConsent processes may incorporate features that educate individuals about the potential risks and benefits associated with their consent. Consent governance frameworks and mechanisms may emerge to ensure that consent practices align with ethical principles and societal expectations. 

It’s important to note that these trends are speculative and based on the current trajectory of digital technologies. The actual future of eConsent may vary and could be influenced by technological advancements, regulatory changes, and societal factors. 

Interested in speaking to us more about the benefits of eConsent for your study? Request a pilot and see how it can help your program succeed.

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